Our Team

Our Team

Alexa Murray

Client Coordinator

Early years

A Triple Threat

While growing up in Howard County, Maryland, with her parents and two younger brothers, Alexa attended the Institute of Notre Dame in Baltimore City. During high school, she was a 3-sport athlete as a member of the cheerleading squad, a lacrosse player, and a volleyball star. She even joined a competitive jump rope team - as if she was not busy enough!

What we know about Alexa

The Campus Tour Guide

While pursuing her degree, Alexa embarked on the All-Maryland College Tour. She started off at Frostburg University, then transferred to Salisbury University where she met her husband, before ultimately graduating from UMBC with a degree in Sociology. After getting married in April of 2018, Alexa and her husband moved to Catonsville, and they are now the cutest family of three with their English Bulldog, Cali.

Fun Facts

Work that Side Hustle! When I am not working with the team EBS, I am an assistant Wedding Planner with Social Graces Events

Gourmet Cupcakes Anyone? I love to bake and consider myself a cupcake connoisseur! I have visited over 50 cupcake shops with my mom, and we are still eager for more.

Believe in Serendipity: Right before a trip to North Carolina for a family vacation, my flight was abruptly cancelled. In the airport, I met a woman scheduled to take the same flight to embark on her own family vacation. We ended up driving from the airport to North Carolina together that same night, and we remain friends to this day.

Ana Reza

Client Coordinator

Early years

The Baby of the Family

Born and raised in Hyattsville, Maryland, Ana (aka Bird) was the youngest of three. She is best friends with her sister, though they are six years apart, and she and her brother are considered Irish Twins. Ana was a dedicated student and rowed crew in high school, but she also had a wild side? Ana pierced her nose over six times during school. Since piercings were against school rules, she had to take it out whenever she got caught. What a rebel!

What we know about Ana

The Perfect Work-Life Balance

Before starting her new career at EBS, Ana worked as a breastfeeding counselor at Women Infant Children (WIC), a non-profit, community-based healthcare agency and then took on a role at a cemetery (Parklawn Memorial Park). She now shares her time with our team at EBS and her 8-year-old daughter Ava Rose. Ava loves to play in the park and always keeps Ana on her toes.

Fun Facts

My Feline Best-Friend: I have a cat named Squeeky, who is 23 years old and still going strong!

Confessions of a Shopaholic: I will let you in on a little secret - I often shop for clothes for my already-full closet, and you can frequently catch me buying home décor for my future home.

My Baby Bird: After 32 hours of labor, I named my baby girl, Ava. My family nickname has always been Bird, and Ava means bird in Latin. Ironically, the name is also a 3-letter palindrome, like mine!  

Emily Yeakle

Manager of Client Services, Small Group Renewals

Early Years

Born and raised in Baltimore, Emily went to Notre Dame Prep where she played field hockey and lacrosse. In fact, her love for the game had her planning on playing Division III college lacrosse. But who needs planning when you can follow your ever-changing heart? "At the very last minute, I decided to attend Virginia Tech and become a Hokie." (That's Hokie. Not hooky. Sheesh.) Good strategy, Em! At Virginia Tech, our star wore lots of orange, studied Public Relations and Marketing, and pledged Delta Gamma. (Hoki, Hoki, Hoki, Hy!)

What we know about Emily

Charmer in Charm City.

After graduating from Virginia Tech in 2013 (Sola-Rex, Sola-Rah!), Emily replanted her roots right back in her hometown. Once settled in Locust Point, she ensconced herself in Baltimore life, starting with her first career at an IT staffing industry. After 2 years, Emily left staffing to join a large healthcare company -- and after about a year, landed at EBS as an Account Manager. (Team! Team! Team!)

Fun Facts

Purple passion. I am obsessed with the Ravens and my sorority voted me most likely to marry Ray Lewis.

Pepto-Bismol please! I once won an award for being a human garbage disposal. I can out-eat most people, especially when it comes to Italian food.

Puppy love. I am obsessed with my golden retriever and all golden retrievers.

Sam Wheeless

Benefit Consultant

Early years: Down on the farm 

Born and raised in Maryland, Sam has lived in Baltimore and Monkton, where she grew up on a horse farm. Ah, the days of swimming and horseback riding! Don't fool yourself, though. The two sports take a lot of discipline and commitment, which Sam put to good use during her Business Management studies at Loyola University. As if that wasn't enough of a workload, this go-getter also seamlessly juggled college life and earning her BAA with work as a manager at a Mexican restaurant! ¡Ay, caramba!

What we know about Sam: Her interests get interesting! 

Prior to joining EBS, Sam was an account manager at The Warner Companies. She is an animal lover who volunteers at Baltimore County Animal Services. Sam loves memoirs (especially those written by David Sedaris). Not enough for you? She also makes a mean veal marsala! Sam enjoys cooking, trying out new restaurants, hiking and going to Spin class. Her love of high heels sends her tall frame into the clouds! Just don't talk to her before she's had her morning diet coke - Sam is so not a morning person!

Fun Facts

Travel Notes. I got my ears pierced in Brazil and traveled to Spain, Portugal, Morocco and Costa Rica last year.

Big Lug. I love big dogs (Rottweilers, Pit bulls, you name it)!  

When Holidays are Beastly. My last dog was a Rottweiler named Merry Christmas (We called her Chrissy).

Don Borden

Client Manager

Early Years: On the 'A' Team

Don grew up in Baltimore County as a super studious brainchild. Her parents like to brag that she earned all As and Bs and boasts a high school/college average 3.7 GPA. Whateva. All she really wanted to do was become a doctor or nurse when she grew up. "I really enjoy helping people in distress," she explains. Instead, she landed a career in insurance. "Well, I am still helping people - a small consulation *Shrug*!" JK- she's a real natural! 

What we know about Don: There's a lot to love

Don has a full life and a bevy of interests. These include (but are not limited to) a love for all animals (especially dogs), a passion for art, music, food, and wine ("brunch is always a good idea!"), a love of movies (especially the scary ones) and a penchant for "all things fashion and interior design." She also loves to give back to the less fortunate. "I try to perform one act of service per week - pay a toll, buy a stranger lunch, or volunteer."

But no worries. There?s time for work, too! In fact, our sweet Don boasts a career that spans more than a decade. She joined EBS in September of 2017. Don began her insurance career as a customer service rep in Hoffberger Insurance Agency?s Property Casualty division and then moved to MedChi?s Small Group Account Management team (2011). ?I?m a strong believer in retention and customer satisfaction,? she explains. ?And I love to embrace challenges.?

Fun Facts

Rare Talent: I am artsy and crafty. Ask me to sketch or put anything together - including Ikea Pax Systems

Big Airhead: I'm the Air Hockey Champ. Seriously, I can't lose. My defense is impeccable

Skin Deep: I have five Tattoos. Count 'em.

Dare Devil:  On my bucket list: cage diving with sharks. I also broke four toes in a sledding accident.

Ah, Perfection: I am extremely OCD and super competitive in sports! 

Sarah Ehrlich

Benefit Consultant

Early Years: A Mid-Atlantic Girl

Born in Arlington, Sarah's family moved to Laurel before settling in Shrewsbury, PA when she was 10. Except for a brief stint in Cockeysville from 2009-2012, "I've lived in PA ever since. I had not even flown on a plane until my honeymoon to Orlando!" Since then, she's traveled to Florida, Maine, Nevada and Mexico. Although a clarinet, soccer, gymnastics and color guard member in high school, she happily prefers books and numbers. "My youth was spent studying." No wonder she graduated with a 4.2 GPA (4 out of 250 in her class!). Sarah earned her BS in Economics from Penn State. 

What we know about Sarah: Being smart has its benefits

 After ten years helping her clients get the most out of their benefits - two with Crawford Advisors and eight years with The Warner Companies - EBS swooped Sarah up. "I have a passion for manipulating numbers and data to create solutions for our clients," she admits. She's also addicted to Red Bull (a great start to any morning)! But the great love of her life is daughter, Zoe (7 months at the time of this writing). There is simply not enough storage in her cell phone to store the photos!

Sarah earned her Group Benefits Associate (GBA) designation and is presently studying for her Certified Employee Benefit Specialist (CEBS) certificate.

Fun Facts

Pizza Queen. My husband and I ate so much pizza in 2011 that Papa John's sent us a free copy of Madden NFL 12 for the PS3. 

Her Life is Magical. I'm a huge Harry Potter fan. My house is Slytherin and my Patronus is a King COBRA.

Film Geek.  Huge cinephiles, my husband and I recite quotes from our favorite movies to each other.  

No Achy Breaky . . . Anything!  I've never broken a bone and I still have all four of my wisdom teeth.

Jordan Sganga

Client Manager

The Early Years: Cosmopolitan Kiddo

Jordan earned her love of traveling in childhood. A Navy Brat and eldest of five children (one brother and three step-siblings), she was born in California and has lived in - count 'em - six states. She began her high school career in sunny Orlando but completed it in Maryland. Apparently, she pitched herself as an excellent softball player, earning a scholarship to attend UMBC where she majored in Psychology and minored in Sociology. Analysis tells us it was a great start to a people-oriented career!  

What we know about Jordan:  The Odyssey continues

2016 saw Jordan graduate and begin her career in IT staffing. She joined EBS in 2017. Never one to sit still for long, her free time is spent huffing and puffing - working out, playing softball and football, and even bowling in a league with her dad, granddad, and boyfriend. Still, what is life without a little twang? Jordan spends her passive energy soaking in the music that speaks to her most - Country! And there's always an occasion to play a little Eminem and "anything with a beat I can nod to."

True to her gypsy roots, she has visited 21 states to date and her lifetime goal is to experience all 50.

Fun Facts

Music In Her Genes: I was a band nerd from 6th to 10th grade. Yep, I wore the very attractive band uniform at high school football games.

She Dives In-Hard: I've been Skydiving and would love to go rocky mountain climbing.

R&R is a Lifestyle:  I live in Nap Town. And Yes I love to nap!

Exotic Travel? Well, I have been to Cuba!

A Not-So-Secret Treat: I Iove to cook and Pinterest is my cookbook! 

Hope Walker

Client Manager

Early Years:

 

Light up the Stage!

Growing up in Hampden in northern Baltimore, Hope's stage presence became obvious at a young age. She sang with her church choir, school choirs, and in school musicals. She even took home the $50 grand prize during a middle school talent show! Her courage to perform for large audiences drove her to audition and win acceptance into the All-County and All-State Choirs, and she even performed at Meyerhoff Symphony Hall. No stage fright here! 

What we know about Hope: 

Hiking her way to EBS

In the summer, we most often find Hope with her Chocolate Lab fur-baby, Kona, playing at the dog park, hiking mountain trails, or swimming at the beach. Hope says, "I am a summer girl, so you'll find me outside in the warm sun, any chance I get." She certainly loves to enjoy the outdoors, but now that she has hiked her way to EBS, Hope's a ray of sunshine for our team as well!

Fun Facts

Hitting it outta the park: I performed at Oriole Park while singing the National Anthem with the Perry Hall High School Chamber Choir. 

This one time, at band camp? I was the Pom Captain for my high school marching band's pom squad, and during practice I was attacked by wild geese. 

Rap it out: I can rap every word to Sir Mix-A-Lot's "Baby Got Back."

The Mad Food Scientist: I will eat soup and crabs all year round - soup even in 100-degree weather, and crabs for Christmas. I also like odd food mixtures such as burnt popcorn and ketchup. (No judgement until you try it!) 

Abigail Bands

Administrative Assistant

Early Years: Game Rules

Abigail was raised in Bel Air, Maryland and lived with her mom, dad, and one sister. Growing up, sports were not her favorite. "I faked a lot of injuries to get out of soccer back in the day," she admits. Hanging out with her friends was fun and all, but when it came to playing, she just didn't have much interest in being in the game. On the other hand, she was a real sport when it came to her behavior. "I was quite the rule follower and did everything I could to stay out of trouble!" A good trait to have in the insurance business!

What We Know about Abigail: Work & The City

Abigail graduated from Towson University in 2014 with a dual degree in Early Childhood Education and Special Education. After graduation she was a teacher for four years - two years as a special needs teacher and two years ruling a second-grade classroom. "I lived in the city for a few years after graduation and loved every minute of it," she pines. Still, she moved to the county last summer. "I feel so thankful to work downtown so that I still get a little taste of city living!"

Abigail was married in November 2017. She and her husband are the proud parents of a golden retriever named Frannie - the family favorite!

Fun Facts

She Goes the Distance: I ran the Baltimore Marathon in 2015.

She Knows When to Draw the Line: Almost always! 75% of my closet is made up of striped clothing.

Happy Meals: I'm a picky eater! My favorite foods are consistent with the diet of a five-year-old!

Kinsey Shifflett

Client Manager

The Early Years: Small Town Girl

Kinsey grew up in Smithsburg, a small Maryland town where everybody knows everybody. Her father was a wrestler at West Virginia University and her parents were high school sweethearts. Her younger brother attends James Madison University. During her high school years, Kinsey loved to hang out in Virginia Beach and she travelled often with her family to and from softball tournaments.

What we know about Kinsey: Well Counseled

Kinsey received a scholarship from UMBC to play softball and graduated from the University with a double major in Psychology and Sociology. Previously, she was an Assistant Teacher for a child with autism at Ivymount School. Someday, she'd like to receive her master's in Industrial and Organizational Psychology. But most of all, this woman is a huge sports fan. You might spot her at an Orioles or Redskins game if you're lucky!

Fun Facts

The ball is in her court: "Although most of my time was filled with softball I also played basketball and volleyball in high school."

She's a great catch: "My sophomore year of college I counted the number of bullpens I caught, and the total turned out to be 130!"

Burn Notice: "One time while on vacation in Miami, I got so burnt that I could not leave my hotel room or move my body for a complete 24 hours."

Keara Cleary

Communications Specialist

The Early Years: Note to Self

Keara is quick to catch on. Raised in Annapolis since age 2, she learned her first valuable life lesson in first grade - and it stuck. "My discipline card was flipped from green (good) to yellow (bad) for passing notes," she explains. "That's when I learned how not to get caught." She never got in trouble at school again.

Her quick reflexes and stealthy athleticism also paid off playing a little lacrosse and soccer year-round. While in high school at St. Mary's, she played volleyball. She also "did a lot of theater - always behind the scenes." Chop, chop, and Keara was off to East Carolina University, where she continued to play soccer, softball, and party- all recreationally. She also earned a greenbelt in Isshinryu karate (watch your step!) - all while graduating in three years with a BS in Communications.

What We Know About Keara: Behind the Talent

Keara's original plan was to work in video production, and she worked as summer intern in the Talent Casting and Voice Over department at Discovery Communications. "It was an amazing opportunity, but after experiencing the corporate world of TV and video production, I realized that it wasn't for me," she says. "Although I enjoy volunteering on smaller local films in my free time." Frankly, we find the fact that Keara has any free time amazing. While working with EBS full-time, she also works part-time as a licensed realtor.

Fun Facts

Bright Lights. I have a credit on IMDB, the film site. Probably the smallest profiles on that site, but it still counts.

Dive Deep. I have my scuba certification and try to go diving at least once a year. My bucket list includes diving with sharks, but finding a dive buddy to go with me isn't easy!

"Spare" Time. I took a bowling class in college. I'm pretty sure I only passed because the teacher felt bad, so please don't ask me to join your bowling league.

Google It. Google my name. I'm either the most famous Keara Cleary or the only one.

Khris Wilson

Compliance Specialist

Early Years:

Khris was born in sunny Manila, Philippines and moved to Baltimore with her family in the early 90s. She attended The Catholic High School of Baltimore and earned her Business degree from the University of Maryland, College Park.

What we know about Khris:

Talk techy to me.

Growing up as a kid, back when Google wasn't a household name yet and dial-up connections were both deafening and slow, Khris embraced the digital media world and began creating her own personal websites and blogs for fun at age 12. Though she has no formal technical education, she carries the same enthusiasm for technology to her role at EBS.

Fun Facts

I taught myself English by listening to books on tape. I may not speak Tagalog anymore but I understand my parents when they talk about me to relatives.

Unique, just like 70 million other people. A Myers-Briggs certified INFJ, I am among only 1% of the world's population.

I have three dogs. Wicket the shih-poo, Puddles the cavapoo, and a golden doodle Sperry.

I met my husband in a bar while dressed as Lara Croft. His female friend agreed to pose as his sister. The truth was revealed on our first date

Samantha Flanagan

Client Manager

Early Years: Family First

As the oldest of three siblings and Godmother to one of her nephews, family is very important to Samantha. After graduating from Mercy High School in Baltimore, Maryland, she chose to stay near her family in the city. Rather than going away for college, she attended Stevenson University for both her undergraduate and graduate degrees.  

What we know about Samantha: Mamma Mia!

Samantha's family is mostly Italian (even though she looks Irish). Her family celebrates many Italian traditions, and on Thanksgiving they cook turkey AND homemade ravioli and meatballs! But despite all the delicious, home-cooked food, Samantha could easily live off Goldfish and cereal for the rest of her life. It's all we ever see her eat...

Fun Facts

Aye aye, Captain! During high school, I was captain of the varsity soccer team.

Turn up the volume: Rather than watching movies or TV, I prefer to throw on headphones and listen to some good music. 

Enjoying the Great Outdoors: Since I love being outside, a friend and I traveled to Aspen, Colorado and hiked the Conundrum Springs. Unfortunately, we didn't realize it was an expert level hike, and it took us two days to complete!

Heather Rubie

Client Coordinator

Early Years: Eat, sleep, cheer, repeat.

Heather grew up in Baltimore County with her Mom and younger sister. Heather made the cheerleading team in high school and was chosen as varsity MVP her freshman year. She then attended University of Baltimore and graduated with a Bachelors in Human Services Administration. She later settled in Cantonsville with her husband Mark and their son Tasker Kole. 

What we know about Heather: The grass is greener on the golf course

Though Heather is a huge Baltimore Ravens and Orioles fan, her secret love is professional golf. Before she joined us at EBS, Heather worked a summer job as the beverage cart driver for Rolling Road Golf Club for five years. But now that she's rolled in to EBS, we're so happy to have her!

Fun Facts

What's your sun sign? My mom, sister, husband, son and I are all peaceful Libras. 

Get on your bikes and ride! I grew up in a biker family, but I?m the "black sheep" because I am by far the most conservative of us all.

Record scratching: I love music, and I have an extensive collection of vinyl records in a variety of genres.

The Noble and Most Ancient House of Black: We named our two cats Bellatrix and Narcissa as a nod to the two (mostly) villainous Harry Potter characters. 

  • Alexa Murray

    Client Coordinator

    Early years

    A Triple Threat

    While growing up in Howard County, Maryland, with her parents and two younger brothers, Alexa attended the Institute of Notre Dame in Baltimore City. During high school, she was a 3-sport athlete as a member of the cheerleading squad, a lacrosse player, and a volleyball star. She even joined a competitive jump rope team - as if she was not busy enough!

    What we know about Alexa

    The Campus Tour Guide

    While pursuing her degree, Alexa embarked on the All-Maryland College Tour. She started off at Frostburg University, then transferred to Salisbury University where she met her husband, before ultimately graduating from UMBC with a degree in Sociology. After getting married in April of 2018, Alexa and her husband moved to Catonsville, and they are now the cutest family of three with their English Bulldog, Cali.

    Fun Facts

    Work that Side Hustle! When I am not working with the team EBS, I am an assistant Wedding Planner with Social Graces Events

    Gourmet Cupcakes Anyone? I love to bake and consider myself a cupcake connoisseur! I have visited over 50 cupcake shops with my mom, and we are still eager for more.

    Believe in Serendipity: Right before a trip to North Carolina for a family vacation, my flight was abruptly cancelled. In the airport, I met a woman scheduled to take the same flight to embark on her own family vacation. We ended up driving from the airport to North Carolina together that same night, and we remain friends to this day.

    More Team Members
  • Ana Reza

    Client Coordinator

    Early years

    The Baby of the Family

    Born and raised in Hyattsville, Maryland, Ana (aka Bird) was the youngest of three. She is best friends with her sister, though they are six years apart, and she and her brother are considered Irish Twins. Ana was a dedicated student and rowed crew in high school, but she also had a wild side? Ana pierced her nose over six times during school. Since piercings were against school rules, she had to take it out whenever she got caught. What a rebel!

    What we know about Ana

    The Perfect Work-Life Balance

    Before starting her new career at EBS, Ana worked as a breastfeeding counselor at Women Infant Children (WIC), a non-profit, community-based healthcare agency and then took on a role at a cemetery (Parklawn Memorial Park). She now shares her time with our team at EBS and her 8-year-old daughter Ava Rose. Ava loves to play in the park and always keeps Ana on her toes.

    Fun Facts

    My Feline Best-Friend: I have a cat named Squeeky, who is 23 years old and still going strong!

    Confessions of a Shopaholic: I will let you in on a little secret - I often shop for clothes for my already-full closet, and you can frequently catch me buying home décor for my future home.

    My Baby Bird: After 32 hours of labor, I named my baby girl, Ava. My family nickname has always been Bird, and Ava means bird in Latin. Ironically, the name is also a 3-letter palindrome, like mine!  

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  • Emily Yeakle

    Manager of Client Services, Small Group Renewals

    Early Years

    Born and raised in Baltimore, Emily went to Notre Dame Prep where she played field hockey and lacrosse. In fact, her love for the game had her planning on playing Division III college lacrosse. But who needs planning when you can follow your ever-changing heart? "At the very last minute, I decided to attend Virginia Tech and become a Hokie." (That's Hokie. Not hooky. Sheesh.) Good strategy, Em! At Virginia Tech, our star wore lots of orange, studied Public Relations and Marketing, and pledged Delta Gamma. (Hoki, Hoki, Hoki, Hy!)

    What we know about Emily

    Charmer in Charm City.

    After graduating from Virginia Tech in 2013 (Sola-Rex, Sola-Rah!), Emily replanted her roots right back in her hometown. Once settled in Locust Point, she ensconced herself in Baltimore life, starting with her first career at an IT staffing industry. After 2 years, Emily left staffing to join a large healthcare company -- and after about a year, landed at EBS as an Account Manager. (Team! Team! Team!)

    Fun Facts

    Purple passion. I am obsessed with the Ravens and my sorority voted me most likely to marry Ray Lewis.

    Pepto-Bismol please! I once won an award for being a human garbage disposal. I can out-eat most people, especially when it comes to Italian food.

    Puppy love. I am obsessed with my golden retriever and all golden retrievers.

    More Team Members
  • Sam Wheeless

    Benefit Consultant

    Early years: Down on the farm 

    Born and raised in Maryland, Sam has lived in Baltimore and Monkton, where she grew up on a horse farm. Ah, the days of swimming and horseback riding! Don't fool yourself, though. The two sports take a lot of discipline and commitment, which Sam put to good use during her Business Management studies at Loyola University. As if that wasn't enough of a workload, this go-getter also seamlessly juggled college life and earning her BAA with work as a manager at a Mexican restaurant! ¡Ay, caramba!

    What we know about Sam: Her interests get interesting! 

    Prior to joining EBS, Sam was an account manager at The Warner Companies. She is an animal lover who volunteers at Baltimore County Animal Services. Sam loves memoirs (especially those written by David Sedaris). Not enough for you? She also makes a mean veal marsala! Sam enjoys cooking, trying out new restaurants, hiking and going to Spin class. Her love of high heels sends her tall frame into the clouds! Just don't talk to her before she's had her morning diet coke - Sam is so not a morning person!

    Fun Facts

    Travel Notes. I got my ears pierced in Brazil and traveled to Spain, Portugal, Morocco and Costa Rica last year.

    Big Lug. I love big dogs (Rottweilers, Pit bulls, you name it)!  

    When Holidays are Beastly. My last dog was a Rottweiler named Merry Christmas (We called her Chrissy).

    More Team Members
  • Don Borden

    Client Manager

    Early Years: On the 'A' Team

    Don grew up in Baltimore County as a super studious brainchild. Her parents like to brag that she earned all As and Bs and boasts a high school/college average 3.7 GPA. Whateva. All she really wanted to do was become a doctor or nurse when she grew up. "I really enjoy helping people in distress," she explains. Instead, she landed a career in insurance. "Well, I am still helping people - a small consulation *Shrug*!" JK- she's a real natural! 

    What we know about Don: There's a lot to love

    Don has a full life and a bevy of interests. These include (but are not limited to) a love for all animals (especially dogs), a passion for art, music, food, and wine ("brunch is always a good idea!"), a love of movies (especially the scary ones) and a penchant for "all things fashion and interior design." She also loves to give back to the less fortunate. "I try to perform one act of service per week - pay a toll, buy a stranger lunch, or volunteer."

    But no worries. There?s time for work, too! In fact, our sweet Don boasts a career that spans more than a decade. She joined EBS in September of 2017. Don began her insurance career as a customer service rep in Hoffberger Insurance Agency?s Property Casualty division and then moved to MedChi?s Small Group Account Management team (2011). ?I?m a strong believer in retention and customer satisfaction,? she explains. ?And I love to embrace challenges.?

    Fun Facts

    Rare Talent: I am artsy and crafty. Ask me to sketch or put anything together - including Ikea Pax Systems

    Big Airhead: I'm the Air Hockey Champ. Seriously, I can't lose. My defense is impeccable

    Skin Deep: I have five Tattoos. Count 'em.

    Dare Devil:  On my bucket list: cage diving with sharks. I also broke four toes in a sledding accident.

    Ah, Perfection: I am extremely OCD and super competitive in sports! 

    More Team Members
  • Sarah Ehrlich

    Benefit Consultant

    Early Years: A Mid-Atlantic Girl

    Born in Arlington, Sarah's family moved to Laurel before settling in Shrewsbury, PA when she was 10. Except for a brief stint in Cockeysville from 2009-2012, "I've lived in PA ever since. I had not even flown on a plane until my honeymoon to Orlando!" Since then, she's traveled to Florida, Maine, Nevada and Mexico. Although a clarinet, soccer, gymnastics and color guard member in high school, she happily prefers books and numbers. "My youth was spent studying." No wonder she graduated with a 4.2 GPA (4 out of 250 in her class!). Sarah earned her BS in Economics from Penn State. 

    What we know about Sarah: Being smart has its benefits

     After ten years helping her clients get the most out of their benefits - two with Crawford Advisors and eight years with The Warner Companies - EBS swooped Sarah up. "I have a passion for manipulating numbers and data to create solutions for our clients," she admits. She's also addicted to Red Bull (a great start to any morning)! But the great love of her life is daughter, Zoe (7 months at the time of this writing). There is simply not enough storage in her cell phone to store the photos!

    Sarah earned her Group Benefits Associate (GBA) designation and is presently studying for her Certified Employee Benefit Specialist (CEBS) certificate.

    Fun Facts

    Pizza Queen. My husband and I ate so much pizza in 2011 that Papa John's sent us a free copy of Madden NFL 12 for the PS3. 

    Her Life is Magical. I'm a huge Harry Potter fan. My house is Slytherin and my Patronus is a King COBRA.

    Film Geek.  Huge cinephiles, my husband and I recite quotes from our favorite movies to each other.  

    No Achy Breaky . . . Anything!  I've never broken a bone and I still have all four of my wisdom teeth.

    More Team Members
  • Jordan Sganga

    Client Manager

    The Early Years: Cosmopolitan Kiddo

    Jordan earned her love of traveling in childhood. A Navy Brat and eldest of five children (one brother and three step-siblings), she was born in California and has lived in - count 'em - six states. She began her high school career in sunny Orlando but completed it in Maryland. Apparently, she pitched herself as an excellent softball player, earning a scholarship to attend UMBC where she majored in Psychology and minored in Sociology. Analysis tells us it was a great start to a people-oriented career!  

    What we know about Jordan:  The Odyssey continues

    2016 saw Jordan graduate and begin her career in IT staffing. She joined EBS in 2017. Never one to sit still for long, her free time is spent huffing and puffing - working out, playing softball and football, and even bowling in a league with her dad, granddad, and boyfriend. Still, what is life without a little twang? Jordan spends her passive energy soaking in the music that speaks to her most - Country! And there's always an occasion to play a little Eminem and "anything with a beat I can nod to."

    True to her gypsy roots, she has visited 21 states to date and her lifetime goal is to experience all 50.

    Fun Facts

    Music In Her Genes: I was a band nerd from 6th to 10th grade. Yep, I wore the very attractive band uniform at high school football games.

    She Dives In-Hard: I've been Skydiving and would love to go rocky mountain climbing.

    R&R is a Lifestyle:  I live in Nap Town. And Yes I love to nap!

    Exotic Travel? Well, I have been to Cuba!

    A Not-So-Secret Treat: I Iove to cook and Pinterest is my cookbook! 

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  • Hope Walker

    Client Manager

    Early Years:

     

    Light up the Stage!

    Growing up in Hampden in northern Baltimore, Hope's stage presence became obvious at a young age. She sang with her church choir, school choirs, and in school musicals. She even took home the $50 grand prize during a middle school talent show! Her courage to perform for large audiences drove her to audition and win acceptance into the All-County and All-State Choirs, and she even performed at Meyerhoff Symphony Hall. No stage fright here! 

    What we know about Hope: 

    Hiking her way to EBS

    In the summer, we most often find Hope with her Chocolate Lab fur-baby, Kona, playing at the dog park, hiking mountain trails, or swimming at the beach. Hope says, "I am a summer girl, so you'll find me outside in the warm sun, any chance I get." She certainly loves to enjoy the outdoors, but now that she has hiked her way to EBS, Hope's a ray of sunshine for our team as well!

    Fun Facts

    Hitting it outta the park: I performed at Oriole Park while singing the National Anthem with the Perry Hall High School Chamber Choir. 

    This one time, at band camp? I was the Pom Captain for my high school marching band's pom squad, and during practice I was attacked by wild geese. 

    Rap it out: I can rap every word to Sir Mix-A-Lot's "Baby Got Back."

    The Mad Food Scientist: I will eat soup and crabs all year round - soup even in 100-degree weather, and crabs for Christmas. I also like odd food mixtures such as burnt popcorn and ketchup. (No judgement until you try it!) 

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  • Abigail Bands

    Administrative Assistant

    Early Years: Game Rules

    Abigail was raised in Bel Air, Maryland and lived with her mom, dad, and one sister. Growing up, sports were not her favorite. "I faked a lot of injuries to get out of soccer back in the day," she admits. Hanging out with her friends was fun and all, but when it came to playing, she just didn't have much interest in being in the game. On the other hand, she was a real sport when it came to her behavior. "I was quite the rule follower and did everything I could to stay out of trouble!" A good trait to have in the insurance business!

    What We Know about Abigail: Work & The City

    Abigail graduated from Towson University in 2014 with a dual degree in Early Childhood Education and Special Education. After graduation she was a teacher for four years - two years as a special needs teacher and two years ruling a second-grade classroom. "I lived in the city for a few years after graduation and loved every minute of it," she pines. Still, she moved to the county last summer. "I feel so thankful to work downtown so that I still get a little taste of city living!"

    Abigail was married in November 2017. She and her husband are the proud parents of a golden retriever named Frannie - the family favorite!

    Fun Facts

    She Goes the Distance: I ran the Baltimore Marathon in 2015.

    She Knows When to Draw the Line: Almost always! 75% of my closet is made up of striped clothing.

    Happy Meals: I'm a picky eater! My favorite foods are consistent with the diet of a five-year-old!

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  • Kinsey Shifflett

    Client Manager

    The Early Years: Small Town Girl

    Kinsey grew up in Smithsburg, a small Maryland town where everybody knows everybody. Her father was a wrestler at West Virginia University and her parents were high school sweethearts. Her younger brother attends James Madison University. During her high school years, Kinsey loved to hang out in Virginia Beach and she travelled often with her family to and from softball tournaments.

    What we know about Kinsey: Well Counseled

    Kinsey received a scholarship from UMBC to play softball and graduated from the University with a double major in Psychology and Sociology. Previously, she was an Assistant Teacher for a child with autism at Ivymount School. Someday, she'd like to receive her master's in Industrial and Organizational Psychology. But most of all, this woman is a huge sports fan. You might spot her at an Orioles or Redskins game if you're lucky!

    Fun Facts

    The ball is in her court: "Although most of my time was filled with softball I also played basketball and volleyball in high school."

    She's a great catch: "My sophomore year of college I counted the number of bullpens I caught, and the total turned out to be 130!"

    Burn Notice: "One time while on vacation in Miami, I got so burnt that I could not leave my hotel room or move my body for a complete 24 hours."

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  • Keara Cleary

    Communications Specialist

    The Early Years: Note to Self

    Keara is quick to catch on. Raised in Annapolis since age 2, she learned her first valuable life lesson in first grade - and it stuck. "My discipline card was flipped from green (good) to yellow (bad) for passing notes," she explains. "That's when I learned how not to get caught." She never got in trouble at school again.

    Her quick reflexes and stealthy athleticism also paid off playing a little lacrosse and soccer year-round. While in high school at St. Mary's, she played volleyball. She also "did a lot of theater - always behind the scenes." Chop, chop, and Keara was off to East Carolina University, where she continued to play soccer, softball, and party- all recreationally. She also earned a greenbelt in Isshinryu karate (watch your step!) - all while graduating in three years with a BS in Communications.

    What We Know About Keara: Behind the Talent

    Keara's original plan was to work in video production, and she worked as summer intern in the Talent Casting and Voice Over department at Discovery Communications. "It was an amazing opportunity, but after experiencing the corporate world of TV and video production, I realized that it wasn't for me," she says. "Although I enjoy volunteering on smaller local films in my free time." Frankly, we find the fact that Keara has any free time amazing. While working with EBS full-time, she also works part-time as a licensed realtor.

    Fun Facts

    Bright Lights. I have a credit on IMDB, the film site. Probably the smallest profiles on that site, but it still counts.

    Dive Deep. I have my scuba certification and try to go diving at least once a year. My bucket list includes diving with sharks, but finding a dive buddy to go with me isn't easy!

    "Spare" Time. I took a bowling class in college. I'm pretty sure I only passed because the teacher felt bad, so please don't ask me to join your bowling league.

    Google It. Google my name. I'm either the most famous Keara Cleary or the only one.

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  • Khris Wilson

    Compliance Specialist

    Early Years:

    Khris was born in sunny Manila, Philippines and moved to Baltimore with her family in the early 90s. She attended The Catholic High School of Baltimore and earned her Business degree from the University of Maryland, College Park.

    What we know about Khris:

    Talk techy to me.

    Growing up as a kid, back when Google wasn't a household name yet and dial-up connections were both deafening and slow, Khris embraced the digital media world and began creating her own personal websites and blogs for fun at age 12. Though she has no formal technical education, she carries the same enthusiasm for technology to her role at EBS.

    Fun Facts

    I taught myself English by listening to books on tape. I may not speak Tagalog anymore but I understand my parents when they talk about me to relatives.

    Unique, just like 70 million other people. A Myers-Briggs certified INFJ, I am among only 1% of the world's population.

    I have three dogs. Wicket the shih-poo, Puddles the cavapoo, and a golden doodle Sperry.

    I met my husband in a bar while dressed as Lara Croft. His female friend agreed to pose as his sister. The truth was revealed on our first date

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  • Samantha Flanagan

    Client Manager

    Early Years: Family First

    As the oldest of three siblings and Godmother to one of her nephews, family is very important to Samantha. After graduating from Mercy High School in Baltimore, Maryland, she chose to stay near her family in the city. Rather than going away for college, she attended Stevenson University for both her undergraduate and graduate degrees.  

    What we know about Samantha: Mamma Mia!

    Samantha's family is mostly Italian (even though she looks Irish). Her family celebrates many Italian traditions, and on Thanksgiving they cook turkey AND homemade ravioli and meatballs! But despite all the delicious, home-cooked food, Samantha could easily live off Goldfish and cereal for the rest of her life. It's all we ever see her eat...

    Fun Facts

    Aye aye, Captain! During high school, I was captain of the varsity soccer team.

    Turn up the volume: Rather than watching movies or TV, I prefer to throw on headphones and listen to some good music. 

    Enjoying the Great Outdoors: Since I love being outside, a friend and I traveled to Aspen, Colorado and hiked the Conundrum Springs. Unfortunately, we didn't realize it was an expert level hike, and it took us two days to complete!

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  • Heather Rubie

    Client Coordinator

    Early Years: Eat, sleep, cheer, repeat.

    Heather grew up in Baltimore County with her Mom and younger sister. Heather made the cheerleading team in high school and was chosen as varsity MVP her freshman year. She then attended University of Baltimore and graduated with a Bachelors in Human Services Administration. She later settled in Cantonsville with her husband Mark and their son Tasker Kole. 

    What we know about Heather: The grass is greener on the golf course

    Though Heather is a huge Baltimore Ravens and Orioles fan, her secret love is professional golf. Before she joined us at EBS, Heather worked a summer job as the beverage cart driver for Rolling Road Golf Club for five years. But now that she's rolled in to EBS, we're so happy to have her!

    Fun Facts

    What's your sun sign? My mom, sister, husband, son and I are all peaceful Libras. 

    Get on your bikes and ride! I grew up in a biker family, but I?m the "black sheep" because I am by far the most conservative of us all.

    Record scratching: I love music, and I have an extensive collection of vinyl records in a variety of genres.

    The Noble and Most Ancient House of Black: We named our two cats Bellatrix and Narcissa as a nod to the two (mostly) villainous Harry Potter characters. 

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As employee benefits brokers, our core competency is to provide you access to medical, dental, vision, life, disability, and other insurance products. We help you navigate employee benefits through automated technologies that streamline and automate the process, such as integrated payroll, enrollment platforms, benefits administration, and Human Resource Information Systems. We keep you out of the penalty zone by advising you and providing solutions to meet your ERISA and Affordable Care Act (ACA) requirements, including reporting and distributing notices. We protect your bottom line by providing financially-focused and strategic planning, cost containment strategies, and risk management. We back all of this up with incredible customer service that is with you every step of the way. We are Employee Benefit Services. We are easier, better, smarter.