Welcome to the new age of Benefits Management

Why We're Better

Welcome to the new age of Benefits Management

Why We're Better

Technology Meets Human Resources

Make managing human resources more efficient - and your job easier. Learn how EBS is taking benefits into the future while still offering the person-to-person attention you depend on.

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Our Team

We're not your average brokers. And that's a good thing.

Dylan Burtis

Client Advisor

Early Years: The Good Dirt

It was all rough and tumble for this Long Island prankster. A self-proclaimed "Dennis the Menace," babysitters charged double the going rate for "Dylan the Devil." One of five children, he became quite the wrestler by the time he reached high school (four-year varsity), played lacrosse, and made the Adidas All-American lacrosse team. He also had "an accent so thick, I was asked every day if I was from Boston."

What we know about Dylan: He Cleans Up Well (?)

Dylan went to Towson University, was a President of the Sigma Chi Fraternity and graduated in "only" 5 years. After eight years serving as the Commercial Manager for the family's Stanley Steemer business, it seems that all of the kinks were gone. So off he went into the Insurance biz, where he slaves tirelessly to keep every client relationship fresh and spotless.

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Fun Facts

Spot-on decision maker. Dylan had never even seen Towson University before it became his higher learning institute of choice. And sure, he chose it because his sister told him the girl to boy ratio was 67/33. But is there honestly a better reason? Exactly.

More Team Members

Caitlin Collins

Client Care Specialist

Early Years: 

Family makes the best team.

Caitlin grew up in Westminster, Maryland. Always having to keep up with two older brothers, Caitlin became very good at contact sports and played lacrosse and field hockey throughout high school. Her two older brothers are now settled with families, and Caitlin is the proud aunt to two nephews, a niece, and one more on the way...

What we know about Caitlin:

She always throws a perfect pass.

After graduating from the University of South Carolina, Caitlin earned a bachelor's degree in Sport and Entertainment Management. She started her career in IT staffing and then worked at a marketing firm, before landing at EBS. As a huge sports fan, she loves college football and ice hockey. If Caitlin's watching TV, it will most likely be ESPN. Best of luck to anyone who wants to change the channel. They'll have to wrestle the remote from her - and Caitlin will probably win!

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Fun Facts

To ski or not to ski? In eighth grade, I went skiing for the first time, and I ended up tearing my ACL after going off a jump.

Almost ambidextrous: I'm naturally left-handed, but I play sports right-handed. 

Hustle for muscle: I love to workout in my free time, and my goal is to compete in a triathlon or marathon...but we'll see if that happens :)

Touchdown! My two favorite football teams are the Baltimore Ravens and the University of South Carolina Gamecocks!

More Team Members

Beth Appel

Client Care Specialist

Early Years

An eastern shore native, Beth graduated from Severna Park High School. She then graced the locals by choosing to attend Towson University. Her husband, BJ, was pretty happy about that, too. They met through mutual friends while both were TU students. After years living the sunny life in different states -- she in San Diego and he in West Palm Beach -- the two got hitched and decided to move back home to crab town.

What we know about Beth

She performs somersaults for her clients.

Beth started her career as a Gym Director for a gymnastics facility. She then cartwheeled straight into the insurance biz as a customer service rep at KELLY, where she quickly moved up the latter to become a customer service team leader and trainer before having her first child.

Read more

Fun Facts

She's got great taste in past times. I spend my free time playing with my one-year-old daughter, Blakely, or watching Netflix.

She puts her money where her mouth is. I love a good brewery tour, wine tasting, and going out to dinner around Baltimore. I also like to I like to bake!

She walks the walk. I hiked the Grand Canyon rim to river and back in 2010 with a friend.

More Team Members

Sam Wheeless

Client Manager

Early years: Down on the farm 

Born and raised in Maryland, Sam has lived in Baltimore and Monkton, where she grew up on a horse farm. Ah, the days of swimming and horseback riding! Don't fool yourself, though. The two sports take a lot of discipline and commitment, which Sam put to good use during her Business Management studies at Loyola University. As if that wasn't enough of a workload, this go-getter also seamlessly juggled college life and earning her BAA with work as a manager at a Mexican restaurant! ˇAy, caramba!

What we know about Sam: Her interests get interesting! 

Prior to joining EBS, Sam was an account manager at The Warner Companies. She is an animal lover who volunteers at Baltimore County Animal Services. Sam loves memoirs (especially those written by David Sedaris). Not enough for you? She also makes a mean veal marsala! Sam enjoys cooking, trying out new restaurants, hiking and going to Spin class. Her love of high heels sends her tall frame into the clouds! Just don't talk to her before she's had her morning diet coke - Sam is so not a morning person!

Read more

Fun Facts

Travel Notes. I got my ears pierced in Brazil and traveled to Spain, Portugal, Morocco and Costa Rica last year.

Big Lug. I love big dogs (Rottweilers, Pit bulls, you name it)!  

When Holidays are Beastly. My last dog was a Rottweiler named Merry Christmas (We called her Chrissy).

More Team Members
  • Dylan Burtis

    Client Advisor

    Early Years: The Good Dirt

    It was all rough and tumble for this Long Island prankster. A self-proclaimed "Dennis the Menace," babysitters charged double the going rate for "Dylan the Devil." One of five children, he became quite the wrestler by the time he reached high school (four-year varsity), played lacrosse, and made the Adidas All-American lacrosse team. He also had "an accent so thick, I was asked every day if I was from Boston."

    What we know about Dylan: He Cleans Up Well (?)

    Dylan went to Towson University, was a President of the Sigma Chi Fraternity and graduated in "only" 5 years. After eight years serving as the Commercial Manager for the family's Stanley Steemer business, it seems that all of the kinks were gone. So off he went into the Insurance biz, where he slaves tirelessly to keep every client relationship fresh and spotless.

    Fun Facts

    Spot-on decision maker. Dylan had never even seen Towson University before it became his higher learning institute of choice. And sure, he chose it because his sister told him the girl to boy ratio was 67/33. But is there honestly a better reason? Exactly.

    More Team Members
  • Caitlin Collins

    Client Care Specialist

    Early Years: 

    Family makes the best team.

    Caitlin grew up in Westminster, Maryland. Always having to keep up with two older brothers, Caitlin became very good at contact sports and played lacrosse and field hockey throughout high school. Her two older brothers are now settled with families, and Caitlin is the proud aunt to two nephews, a niece, and one more on the way...

    What we know about Caitlin:

    She always throws a perfect pass.

    After graduating from the University of South Carolina, Caitlin earned a bachelor's degree in Sport and Entertainment Management. She started her career in IT staffing and then worked at a marketing firm, before landing at EBS. As a huge sports fan, she loves college football and ice hockey. If Caitlin's watching TV, it will most likely be ESPN. Best of luck to anyone who wants to change the channel. They'll have to wrestle the remote from her - and Caitlin will probably win!

    Fun Facts

    To ski or not to ski? In eighth grade, I went skiing for the first time, and I ended up tearing my ACL after going off a jump.

    Almost ambidextrous: I'm naturally left-handed, but I play sports right-handed. 

    Hustle for muscle: I love to workout in my free time, and my goal is to compete in a triathlon or marathon...but we'll see if that happens :)

    Touchdown! My two favorite football teams are the Baltimore Ravens and the University of South Carolina Gamecocks!

    More Team Members
  • Beth Appel

    Client Care Specialist

    Early Years

    An eastern shore native, Beth graduated from Severna Park High School. She then graced the locals by choosing to attend Towson University. Her husband, BJ, was pretty happy about that, too. They met through mutual friends while both were TU students. After years living the sunny life in different states -- she in San Diego and he in West Palm Beach -- the two got hitched and decided to move back home to crab town.

    What we know about Beth

    She performs somersaults for her clients.

    Beth started her career as a Gym Director for a gymnastics facility. She then cartwheeled straight into the insurance biz as a customer service rep at KELLY, where she quickly moved up the latter to become a customer service team leader and trainer before having her first child.

    Fun Facts

    She's got great taste in past times. I spend my free time playing with my one-year-old daughter, Blakely, or watching Netflix.

    She puts her money where her mouth is. I love a good brewery tour, wine tasting, and going out to dinner around Baltimore. I also like to I like to bake!

    She walks the walk. I hiked the Grand Canyon rim to river and back in 2010 with a friend.

    More Team Members
  • Sam Wheeless

    Client Manager

    Early years: Down on the farm 

    Born and raised in Maryland, Sam has lived in Baltimore and Monkton, where she grew up on a horse farm. Ah, the days of swimming and horseback riding! Don't fool yourself, though. The two sports take a lot of discipline and commitment, which Sam put to good use during her Business Management studies at Loyola University. As if that wasn't enough of a workload, this go-getter also seamlessly juggled college life and earning her BAA with work as a manager at a Mexican restaurant! ˇAy, caramba!

    What we know about Sam: Her interests get interesting! 

    Prior to joining EBS, Sam was an account manager at The Warner Companies. She is an animal lover who volunteers at Baltimore County Animal Services. Sam loves memoirs (especially those written by David Sedaris). Not enough for you? She also makes a mean veal marsala! Sam enjoys cooking, trying out new restaurants, hiking and going to Spin class. Her love of high heels sends her tall frame into the clouds! Just don't talk to her before she's had her morning diet coke - Sam is so not a morning person!

    Fun Facts

    Travel Notes. I got my ears pierced in Brazil and traveled to Spain, Portugal, Morocco and Costa Rica last year.

    Big Lug. I love big dogs (Rottweilers, Pit bulls, you name it)!  

    When Holidays are Beastly. My last dog was a Rottweiler named Merry Christmas (We called her Chrissy).

    More Team Members

As employee benefits brokers, our core competency is to provide you access to medical, dental, vision, life, disability, and other insurance products. We help you navigate employee benefits through automated technologies that streamline and automate the process, such as integrated payroll, enrollment platforms, benefits administration, and Human Resource Information Systems. We keep you out of the penalty zone by advising you and providing solutions to meet your ERISA and Affordable Care Act (ACA) requirements, including reporting and distributing notices. We protect your bottom line by providing financially-focused and strategic planning, cost containment strategies, and risk management. We back all of this up with incredible customer service that is with you every step of the way. We are Employee Benefit Services. We are easier, better, smarter.