Welcome to the new age of Benefits Management

Why We're Better

Welcome to the new age of Benefits Management

Why We're Better

Technology Meets Human Resources

Make managing human resources more efficient - and your job easier. Learn how EBS is taking benefits into the future while still offering the person-to-person attention you depend on.

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Our Team

We're not your average brokers. And that's a good thing.

Scott Melson

Client Advisor

Early years

Give him an "O!" Give him an "R"! Give him an "I"! Oh heck, let's just say Scott loved going to Orioles games as a kid. Like, practically since birth. He is also the son of a marathon runner, so he had plenty of opportunities to get his Forrest Gump on as a kid. His sporty days continued while attending Damascus High School, including playing baseball and football. To this day, he still loves fitting a long distance run or backpack adventure with friends in when he can.

What we know about Scott

Scott's pretty good at performing "marathon workdays", too. We can attest to that. "I love my job and how it gives me the opportunity to meet new people and help put businesses in a better place," he affirms. With four children under the age of 7, he stays busy at home, too! "Life is insane," he confirms, "And I love it. I'm also an Elder at Shady Grove Presbyterian Church and love to work with people in the congregation."

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Fun Facts

Kicking It: I am a "bloody" huge Arsenal Football Club fan.  

The Good Life: Scotch, a Cigar, and a fire pit. Makes a night good.  

Jump Start:  As a freshman, I joined friends who noticed kids jumping off a bridge in a town that a friend just moved to. A few bloody noses later after jumping off the top, the other kids told us (with wide eyes) they only ever jumped off of the support beams, 40 feet below us!

More Team Members

Hope Walker

Client Manager

Early Years:

 

Light up the Stage!

Growing up in Hampden in northern Baltimore, Hope's stage presence became obvious at a young age. She sang with her church choir, school choirs, and in school musicals. She even took home the $50 grand prize during a middle school talent show! Her courage to perform for large audiences drove her to audition and win acceptance into the All-County and All-State Choirs, and she even performed at Meyerhoff Symphony Hall. No stage fright here! 

What we know about Hope: 

Hiking her way to EBS

In the summer, we most often find Hope with her Chocolate Lab fur-baby, Kona, playing at the dog park, hiking mountain trails, or swimming at the beach. Hope says, "I am a summer girl, so you'll find me outside in the warm sun, any chance I get." She certainly loves to enjoy the outdoors, but now that she has hiked her way to EBS, Hope's a ray of sunshine for our team as well!

Read more

Fun Facts

Hitting it outta the park: I performed at Oriole Park while singing the National Anthem with the Perry Hall High School Chamber Choir. 

This one time, at band camp? I was the Pom Captain for my high school marching band's pom squad, and during practice I was attacked by wild geese. 

Rap it out: I can rap every word to Sir Mix-A-Lot's "Baby Got Back."

The Mad Food Scientist: I will eat soup and crabs all year round - soup even in 100-degree weather, and crabs for Christmas. I also like odd food mixtures such as burnt popcorn and ketchup. (No judgement until you try it!) 

More Team Members

Kelli Argo

Client Care Manager

Early Years:

Born in Maryland, Kelli is the oldest of three sisters. Always one to stay active, this kid sashayed her way into dance class at age five and kept dancing for 10 years! Kelli also played high school softball and, later, actively sought out adventure by studying abroad in Spain for three wonderful months while a student at the University of Delaware.

What we know about Kelli

After college, Kelli embarked on a career as a reporter for a weekly paper in Dover, Delaware. It took her just three years to realize the small salary wasn't going to cut it forever. After bartending to pay off debts, she ditched the booze and became dazzled by the world of insurance. "For seven years, I worked for State Farm and, as cheesy as it sounds, I really became that good neighbor my clients could count on."

After working as a benefits advisor and training specialist for KELLY, she joined EBS in early 2017. "For the first time ever, I feel like I've found my forever work home. I look forward to servicing our clients and helping our team grow the business for years to come." Aw, shucks. We feel the same way!

Read more

Fun Facts

Good Fake! One night, I asked this guy Eric to be my pretend boyfriend to keep a creepy older gentleman from hitting on me at a bar. It became pretty obvious he wasn't actually my boyfriend when we later exchanged numbers! No matter. The pretend boyfriend is now my husband!

Ok . . . Another Good Fake! I have a tiny tattoo on my foot, but my decision to get one was far from spontaneous. I wore a fake tattoo for a week to make sure I liked it first.

Getting Real. I am obsessed with being a mom. I never knew I could love a person so much. Madison "Maddie" has my heart! Eric - don't be jealous!

Just No. I am far from a picky eater but strongly dislike peas. They are gross.

More Team Members

Hope Gaddy

Client Manager

Early Years:

Go! Fight! Win! 

Hope thrives on competition. Growing up in Howard County, Maryland, she swam on the swim team for nine years, and she was a competitive cheerleader from first grade through high school. She then attended the University of Louisville, where Hope and the Louisville squad won two National Championships and two World Championships! After 16 years of competitive cheerleading, Hope now shares her passion with the Towson University squad, as the Assistant Cheerleading Coach. Give us an H! Give us an O! Give us a P! Give us an E!

What we know about Hope: 

It's written in the stars.

Hope graduated from the University of Louisville with a B.S. in Justice Administration. She planned to go to law school to pursue her dream job as a state's attorney for high profile crimes, but (lucky for us) life got in the way. Instead, Hope followed a different path which led her into the world of insurance. She can now be found around the office sharing chocolate covered strawberries or comparing astrological signs with colleagues. Hope tells us, "I'm a Virgo! And I'm obsessed with zodiac signs." It's a good thing we know Hope is astrologically compatible with us here at EBS!

Read more

Fun Facts

My side hustle: I run a side business, called "Dipped" by Hope, selling chocolate covered strawberries. 

Bon voyage! I love to travel. I'm always thinking about where to go next! I would love to travel out of the country at least once a year, and my goal is to visit all 50 states by age 32. (I am over halfway there, with 6 years to go!)

Are you afraid of the dark? I love anything scary: scary movies, haunted houses, you name it. American Horror Story is a GREAT show, and my favorite holiday is Halloween. 

A Stronger America: I was the little girl sitting and talking to Senator John Kerry in his 2004 presidential campaign commercial.

More Team Members
  • Scott Melson

    Client Advisor

    Early years

    Give him an "O!" Give him an "R"! Give him an "I"! Oh heck, let's just say Scott loved going to Orioles games as a kid. Like, practically since birth. He is also the son of a marathon runner, so he had plenty of opportunities to get his Forrest Gump on as a kid. His sporty days continued while attending Damascus High School, including playing baseball and football. To this day, he still loves fitting a long distance run or backpack adventure with friends in when he can.

    What we know about Scott

    Scott's pretty good at performing "marathon workdays", too. We can attest to that. "I love my job and how it gives me the opportunity to meet new people and help put businesses in a better place," he affirms. With four children under the age of 7, he stays busy at home, too! "Life is insane," he confirms, "And I love it. I'm also an Elder at Shady Grove Presbyterian Church and love to work with people in the congregation."

    Fun Facts

    Kicking It: I am a "bloody" huge Arsenal Football Club fan.  

    The Good Life: Scotch, a Cigar, and a fire pit. Makes a night good.  

    Jump Start:  As a freshman, I joined friends who noticed kids jumping off a bridge in a town that a friend just moved to. A few bloody noses later after jumping off the top, the other kids told us (with wide eyes) they only ever jumped off of the support beams, 40 feet below us!

    More Team Members
  • Hope Walker

    Client Manager

    Early Years:

     

    Light up the Stage!

    Growing up in Hampden in northern Baltimore, Hope's stage presence became obvious at a young age. She sang with her church choir, school choirs, and in school musicals. She even took home the $50 grand prize during a middle school talent show! Her courage to perform for large audiences drove her to audition and win acceptance into the All-County and All-State Choirs, and she even performed at Meyerhoff Symphony Hall. No stage fright here! 

    What we know about Hope: 

    Hiking her way to EBS

    In the summer, we most often find Hope with her Chocolate Lab fur-baby, Kona, playing at the dog park, hiking mountain trails, or swimming at the beach. Hope says, "I am a summer girl, so you'll find me outside in the warm sun, any chance I get." She certainly loves to enjoy the outdoors, but now that she has hiked her way to EBS, Hope's a ray of sunshine for our team as well!

    Fun Facts

    Hitting it outta the park: I performed at Oriole Park while singing the National Anthem with the Perry Hall High School Chamber Choir. 

    This one time, at band camp? I was the Pom Captain for my high school marching band's pom squad, and during practice I was attacked by wild geese. 

    Rap it out: I can rap every word to Sir Mix-A-Lot's "Baby Got Back."

    The Mad Food Scientist: I will eat soup and crabs all year round - soup even in 100-degree weather, and crabs for Christmas. I also like odd food mixtures such as burnt popcorn and ketchup. (No judgement until you try it!) 

    More Team Members
  • Kelli Argo

    Client Care Manager

    Early Years:

    Born in Maryland, Kelli is the oldest of three sisters. Always one to stay active, this kid sashayed her way into dance class at age five and kept dancing for 10 years! Kelli also played high school softball and, later, actively sought out adventure by studying abroad in Spain for three wonderful months while a student at the University of Delaware.

    What we know about Kelli

    After college, Kelli embarked on a career as a reporter for a weekly paper in Dover, Delaware. It took her just three years to realize the small salary wasn't going to cut it forever. After bartending to pay off debts, she ditched the booze and became dazzled by the world of insurance. "For seven years, I worked for State Farm and, as cheesy as it sounds, I really became that good neighbor my clients could count on."

    After working as a benefits advisor and training specialist for KELLY, she joined EBS in early 2017. "For the first time ever, I feel like I've found my forever work home. I look forward to servicing our clients and helping our team grow the business for years to come." Aw, shucks. We feel the same way!

    Fun Facts

    Good Fake! One night, I asked this guy Eric to be my pretend boyfriend to keep a creepy older gentleman from hitting on me at a bar. It became pretty obvious he wasn't actually my boyfriend when we later exchanged numbers! No matter. The pretend boyfriend is now my husband!

    Ok . . . Another Good Fake! I have a tiny tattoo on my foot, but my decision to get one was far from spontaneous. I wore a fake tattoo for a week to make sure I liked it first.

    Getting Real. I am obsessed with being a mom. I never knew I could love a person so much. Madison "Maddie" has my heart! Eric - don't be jealous!

    Just No. I am far from a picky eater but strongly dislike peas. They are gross.

    More Team Members
  • Hope Gaddy

    Client Manager

    Early Years:

    Go! Fight! Win! 

    Hope thrives on competition. Growing up in Howard County, Maryland, she swam on the swim team for nine years, and she was a competitive cheerleader from first grade through high school. She then attended the University of Louisville, where Hope and the Louisville squad won two National Championships and two World Championships! After 16 years of competitive cheerleading, Hope now shares her passion with the Towson University squad, as the Assistant Cheerleading Coach. Give us an H! Give us an O! Give us a P! Give us an E!

    What we know about Hope: 

    It's written in the stars.

    Hope graduated from the University of Louisville with a B.S. in Justice Administration. She planned to go to law school to pursue her dream job as a state's attorney for high profile crimes, but (lucky for us) life got in the way. Instead, Hope followed a different path which led her into the world of insurance. She can now be found around the office sharing chocolate covered strawberries or comparing astrological signs with colleagues. Hope tells us, "I'm a Virgo! And I'm obsessed with zodiac signs." It's a good thing we know Hope is astrologically compatible with us here at EBS!

    Fun Facts

    My side hustle: I run a side business, called "Dipped" by Hope, selling chocolate covered strawberries. 

    Bon voyage! I love to travel. I'm always thinking about where to go next! I would love to travel out of the country at least once a year, and my goal is to visit all 50 states by age 32. (I am over halfway there, with 6 years to go!)

    Are you afraid of the dark? I love anything scary: scary movies, haunted houses, you name it. American Horror Story is a GREAT show, and my favorite holiday is Halloween. 

    A Stronger America: I was the little girl sitting and talking to Senator John Kerry in his 2004 presidential campaign commercial.

    More Team Members

As employee benefits brokers, our core competency is to provide you access to medical, dental, vision, life, disability, and other insurance products. We help you navigate employee benefits through automated technologies that streamline and automate the process, such as integrated payroll, enrollment platforms, benefits administration, and Human Resource Information Systems. We keep you out of the penalty zone by advising you and providing solutions to meet your ERISA and Affordable Care Act (ACA) requirements, including reporting and distributing notices. We protect your bottom line by providing financially-focused and strategic planning, cost containment strategies, and risk management. We back all of this up with incredible customer service that is with you every step of the way. We are Employee Benefit Services. We are easier, better, smarter.